{"id":874,"date":"2025-06-27T14:07:12","date_gmt":"2025-06-27T14:07:12","guid":{"rendered":"https:\/\/chateaugort-wijntoerisme.nl\/?page_id=874"},"modified":"2025-06-27T14:07:12","modified_gmt":"2025-06-27T14:07:12","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/chateaugort-wijntoerisme.nl\/en\/wijncursussen\/algemene-voorwaarden\/","title":{"rendered":"General terms and conditions"},"content":{"rendered":"
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\nGeneral terms and conditions\n<\/h1>
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\nSmall print
Wine survival course\n<\/h2>
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Trade name<\/b>
SARL Ch\u00e2teau Gort & Gort
SIREN 398043778
visite@chateaugort.fr<\/span><\/a>

235 Route du Chemin Court
33240 Saint-Romain-la-Virv\u00e9e<\/p>

General terms and conditions of courses and holiday homes<\/b><\/p>

Registration
<\/b>You can use the contact form on the website and e-mail address visite@chateaugort.fr<\/span><\/a> indicate your interest in a wine course. Meriam will then contact you, request the necessary details from you and reserve a place for you. Registration for the course is by e-mail only and cannot be booked anywhere online.<\/p>

Booking and payment<\/b>
Meriam will send you an invoice and the bank details of Ch\u00e2teau Gort & Gort after receiving the details for the booking. The deposit consists of 20% of the total amount and must be paid within one month of booking, after which the reservation is final. The remaining amount must be paid no later than 8 weeks before the start of the course.<\/p>

Cancellation policy<\/b>
We apply the following rules when cancelling:
- 100% refund up to 8 weeks before start date
- 50% refund up to 4 weeks before start date
- No refunds within 4 weeks to arrival date, or if stay away without notice.<\/p>

Unfortunately, no refunds are possible in case of early departure.
We recommend you take out your own travel and cancellation insurance.
Ch\u00e2teau Gort & Gort may cancel the booking agreement in case of force majeure, natural disaster, extraordinary weather conditions, fire, death of the owner or immediate family and illness and hospitalisation of the tutor.

Return payments
<\/b>If, due to circumstances such as those mentioned, Ch\u00e2teau Gort & Gort proceeds to a (partial) refund, this will be paid only to the account number from which the payment was made.<\/p>

Programme<\/b>
The programme published online is an indication, and no rights can be derived from it. Times, order, programme components and locations may change based on availability. We will of course do our best to inform you as clearly and quickly as possible should anything change.<\/p>

Arrival and departure
<\/b>Before the start of the course, you will receive a welcome e-mail with the final programme. This will state the starting and finishing times of the course and where you may check in. We would ask you to respect these times so that lessons and other work at the Ch\u00e2teau can take place undisturbed.
If there is no other way and you expect to arrive later, please email in advance to visite@chateaugort.fr<\/a> or app\/call Meriam on +316 42 83 04 04 to arrange something about this!<\/p>

Parking<\/b>
Park your car or two-wheeler in the car park, near the other cars. Please keep the entrance to the shop and the winery clear. Be careful not to park too close to the vineyard: we sometimes have to pass it with the tractor. Parking is at your own risk.<\/p>

Access <\/b>
<\/i>You have access to the designated course room, the associated toilet block, the car park and the public area outside the fence. The rest can only be accessed with Ch\u00e2teau Gort & Gort staff. We ask you to respect our privacy and homes and not wander through the Ch\u00e2teau or garden on your own.
It is not allowed to camp on the property inside or outside the fence. There is a camper site a 5-minute walk from the Ch\u00e2teau or ask Meriam for the address of nice campsites nearby.<\/p>

No liability for alcohol consumption<\/b>
Ch\u00e2teau Gort & Gort\/Meriam will never encourage excessive alcohol consumption by course participants. The wines served are intended as tasting wines; crachoirs are available for spitting out the wine. Ch\u00e2teau Gort & Gort is not liable for the consequences of alcohol consumption before, during and after the course. The course participant is personally responsible for prudent alcohol consumption, especially where road safety and medication are concerned.

Smoking<\/b>
Smoking is not allowed in or in front of the entrance to the premises. Please do not throw your cigarette butts on the ground outside please, but throw them properly extinguished in the trash or in an ashtray.<\/p>

In case of emergency<\/b>
Fire extinguishers and E.H.B.O. box are provided.
Always inform Meriam or one of Ch\u00e2teau Gort & Gort's other employees in case of an emergency. These are the emergency numbers in France:
15: Ambulance for medical emergencies
17: Police
18: Fire brigade
114: Emergency notification via app (for deaf or hard of hearing persons)
112: General emergency number<\/p>

Liability<\/b>
Guests of Ch\u00e2teau Gort & Gort\u00a0 <\/span>are responsible for their own safety.
Guests of Ch\u00e2teau Gort & Gort's holiday home are themselves responsible for the safety of children and pets brought along. This applies inside the holiday home but also on the outside, such as the garden, playground and terrace.
Ch\u00e2teau Gort & Gort undertakes to take appropriate action after reporting nuisance caused by guests. If the guest makes a mess, and in the worst case we have to ask this guest to leave, we cannot refund the remaining stay.<\/p>

Has something broken down? Please notify our \u00e9quipe as soon as possible. In case of serious damage caused by the guest, the deposit may be retained and insurance may also be involved.<\/p>

Travel and cancellation insurance<\/b>
We strongly advise every course participant to take out their own (travel and) cancellation insurance. Ch\u00e2teau Gort & Gort does not take out insurance for course participants.<\/p>

Privacy<\/b>
Ch\u00e2teau Gort\u00a0 <\/span>is responsible for the processing of personal data as reflected in our privacy statement found on our website.<\/p>

Complaints<\/b>
Do you have a complaint? If so, report it to Meriam even during your stay; she will do everything to solve the problem as soon as possible.
In case of major emergencies that cannot wait until the next day, she can be reached at +31 6 42 83 04 04.<\/p>

Internal regulations
<\/b>Ch\u00e2teau Gort & Gort's holiday home has a number of house rules:<\/p>